usability   157172

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Page Parking: Millennials' Multi-Tab Mania
Summary: Browser tabs separate the stages of collection and comparing and serve as memory aids to keep many alternate pages available for consideration as users are shopping or researching. Follow 7 UX guidelines to better support this user behavior, which is particularly common among younger users.

[…]

Design a good favicon so that users can identify the tabs that belong to your site. (The favicon — short for “favorite icon” — is the small 16×16 pixel icon that identifies a website in tabs and the Bookmarks/Favorites menu.) When the tab bar gets sufficiently crowded, the favicon is the one remaining visual to emit information scent and remind users to review the pages they’ve parked from your site. Follow guidelines for icon usability, but be sure to make the tiny favicon clean and use fewer details than for regular icons.
Start each page title with information-carrying words that differentiate that page from other pages. At best, each tab will show 2–3 words, but after enough tabs have been opened, only a few characters will show per tab. These may not be enough to allow users to pick the page they want from their parking lot of open tabs. A test user in our study of Canadian Millennials was researching a car purchase and had 12 tabs open with the following text showing in each (including 2 tabs about something else she was also looking for):
samsung g
Samsung S
Honda.ca
best fuel ec
2015 Best a
Compare Si
Compare Si
Forbes.com
Types of El
best cars fo
Forbes.com
10 Best Use
Which of these labels allow you to easily remember what you parked in that tab? Later, that same user had 15 tabs open, each showing even less text — making it even harder to remember the content.
usability  ux  design  demographics  millennials 
yesterday by rmohns
How to choose the right UX metrics for your product
The HEART framework
While helping Google product teams define UX metrics, we noticed that our suggestions tended to fall into five categories:

Happiness: measures of user attitudes, often collected via survey. For example: satisfaction, perceived ease of use, and net-promoter score.
Engagement: level of user involvement, typically measured via behavioral proxies such as frequency, intensity, or depth of interaction over some time period. Examples might include the number of visits per user per week or the number of photos uploaded per user per day.
Adoption: new users of a product or feature. For example: the number of accounts created in the last seven days or the percentage of Gmail users who use labels.
Retention: the rate at which existing users are returning. For example: how many of the active users from a given time period are still present in some later time period? You may be more interested in failure to retain, commonly known as “churn.”
Task success: this includes traditional behavioral metrics of user experience, such as efficiency (e.g. time to complete a task), effectiveness (e.g. percent of tasks completed), and error rate. This category is most applicable to areas of your product that are very task-focused, such as search or an upload flow.
design  usability  model 
2 days ago by janpeuker
The progress bar and how it mitigates our fear of death
Turns out that just seeing a progress bar makes us feel better—it doesn't even matter if it's accurate.
progress  bar  ux  ui  design  usability 
2 days ago by jennettefulda
The Curse of Xanadu | WIRED
Among people who consider themselves insiders, Nelson's Xanadu is sometimes treated as a joke, but this is superficial. Nelson's writing and presentations inspired some of the most visionary computer programmers, managers, and executives - including Autodesk Inc. founder John Walker - to pour millions of dollars and years of effort into the project. Xanadu was meant to be a universal library, a worldwide hypertext publishing tool, a system to resolve copyright disputes, and a meritocratic forum for discussion and debate. By putting all information within reach of all people, Xanadu was meant to eliminate scientific ignorance and cure political misunderstandings. And, on the very hackerish assumption that global catastrophes are caused by ignorance, stupidity, and communication failures, Xanadu was supposed to save the world.
...
In Geneva, Tim Berners-Lee, completely ignorant of the Xanadu propaganda, wrote a simple standard for hypertext publishing, which he named the World Wide Web. In Urbana-Champaign, Illinois, Marc Andreessen wrote an attractive front end for the Web, which he called Mosaic. Powered by anarchy and a passion for self-improvement, the Internet lurched toward hypertext.
cybernetics  article  history  usability  innovation  opensource 
6 days ago by janpeuker

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