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America’s Biggest Supermarket Company Struggles With Online Grocery Upheaval
April 21, 2019 | WSJ | By Heather Haddon.

Kroger adjusts operations and invests in technology to hang on to customers who avoid stores; ‘we’ve got to get our butts in gear
Amazon  bricks-and-mortar  BOPIS  CDO  cultural_clash  delivery_services  digital_strategies  disruption  e-commerce  e-grocery  grocery  IBM  Instacart  Jet  Kroger  Microsoft  millennials  Ocado  Oracle  pilot_programs  post-deal_integration  retailers  same-day  Shipt  start_ups  supermarkets  Vitacost  Wal-Mart  Whole_Foods 
6 hours ago by jerryking
‘Banana bacon trifle was a stretch too far’: supermarket chefs on their Christmas creations | Food | The Guardian
Most supermarket development chefs start working on Christmas 18 months before the big day. Jonathan Moore says some of his ideas began six years before products hit the shelf. He spends a lot of his time eating in restaurants as well as visiting food conferences to pick up ideas. He remembers attending StarChefs in 2012, an annual international chefs’ conference in New York. “Loads of cool mixologists were there, and they were burning rosemary, burning orange zest. It was a ‘doink’ moment,” he says; bitter, particularly bitter orange, has become a key flavour in a lot of Waitrose’s Christmas dishes this year. I love stuff like this that peels back the curtain and shows how products get made. Especially when it turns out to be way more complicated and thoughtful than I realised.
ifttt  tumblr  supermarkets  business  food  product  development  competition  tobereviewed 
20 days ago by creature
The Aldi effect: how one discount supermarket transformed the way Britain shops | Business | The Guardian
When Aldi arrived in Britain, Tesco and Sainsbury’s were sure they had nothing to worry about. Three decades later, they know better.
business  supermarkets  aldi  articles  guardian  longread 
5 weeks ago by markogara
The Aldi effect: how one discount supermarket transformed the way Britain shops | Business | The Guardian
"When Aldi arrived in Britain, Tesco and Sainsbury’s were sure they had nothing to worry about. Three decades later, they know better."

"By sucking in shoppers and, as former Aldi UK CEO Paul Foley puts it, “sucking the profitability out of the industry” – profit margins of 2-3% are now the norm – the two German-owned companies have forced the “big four” supermarkets to take drastic measures. Morrisons has closed stores and laid off workers, while Sainsbury’s and Asda, desperate to cut costs and stop losing market share, announced a proposed £13bn merger in May, which the UK competition watchdog now appears likely to block. Tesco, meanwhile, has slashed its product range and bought the discount wholesaler Booker. In September, in a belated acknowledgement that the major threat to its business comes from Aldi and Lidl, Tesco launched its own discount chain, called Jack’s.

These industry shifts often lead the news, because supermarkets are so important to the economy: with more than 300,000 staff, Tesco is the UK’s biggest private-sector employer and the biggest retailer of any sort. But we also follow these stories closely for a more sentimental reason: grocery shopping is an intimate part of our lives. We don’t need to buy books or fancy trainers, but we do need to eat.

Most of us shop weekly, at the same store each time. Traditionally, we chose a shop for convenience – because a particular store was close by and because we knew along which aisles to find a large choice of our favourite products and brands – and loyalty. Research shows that many of us also chose a grocer because of how we perceived ourselves in terms of class and status. In the early 2000s, before Aldi’s rise, Peter Jackson, professor of human geography at the University of Sheffield, noted that British shoppers appeared to want an “environment where they will be surrounded by people like themselves” with whom they feel comfortable.

But the success of Aldi and, to a lesser extent, Lidl, shows that these old conventions no longer hold so true. Aldi, which is still family owned and unburdened by the short-term pressures for profits faced by its stock-market listed rivals, has changed the way we shop."
aldi  traderjoes  supermarkets  retail  2019  choice  simplicity  class  identity 
6 weeks ago by robertogreco
Amazon to Launch New Grocery-Store Business
March 1, 2019 | WSJ | By Esther Fung and Heather Haddon.

Amazon is planning to open dozens of grocery stores in several major U.S. the retail giant looks to broaden its reach in the food business and touch more aspects of consumers’ lives......The new stores would be distinct from the company’s upscale Whole Foods Market chain. It isn’t clear whether the new stores would carry the Amazon name......Amazon in recent years has become increasingly focused on physical retail, posing a threat to traditional grocers. The new chain would help Amazon in fulfilling a yearslong initiative to build out a physical grocery presence, which was at one point potentially envisioned to reach more than 2,000 brick-and mortar stores in a variety of sizes and formats......Amazon is also exploring purchasing regional grocery chains with about a dozen stores under operation, one person said, that could bolster the new chain......Amazon’s further push into physical retail is its latest move far beyond its origins selling books and music on the web. Over the years it has become a cloud-computing giant, a major player in Hollywood entertainment and a burgeoning provider of logistics services. More recently it has emerged as a major competitor in digital advertising and launched forays in finance and health care......The new stores aren’t intended to compete directly with the more upscale Whole Foods stores and will offer a different variety of products, at a lower price point, these people said. Whole Foods doesn’t sell products with artificial flavors, colors, preservatives and sweeteners, among other quality standards.

Suppliers with big brands have hoped to have inroads into Whole Foods since Amazon bought the chain nearly two years ago. While Whole Foods has gradually expanded the big brands it carries—such as Honey-Nut Cheerios and Michelob beer—a conventional grocer can carry a much larger assortment of items. Amazon has had mixed results with its food-delivery business, and it wants to better understand how it can cater to grocery shoppers....Supermarket operators Walmart Inc., Kroger Co. and others are also trying to find ways to offer delivery and pickup to customers in a more cost-efficient manner...Amazon’s new grocery brand also comes as the retailer rolls out its cashierless Amazon Go stores in urban areas. It is testing that checkout technology for bigger retail stores. Meanwhile, Whole Foods is expanding its national footprint....For its new stores, Amazon is targeting new developments and occupied stores with leases ending soon.....Amazon doesn’t want restrictions on the type of goods it may sell at its stores and wants the ability to change the store and sell health and beauty products for instance......It is unclear whether these new stores will be cashierless, but they will be heavily tilted to customer service and pickup capabilities......a strategy where big retailers combine e-commerce with physical stores is the direction the industry is heading.
Amazon  BOPIS  bricks-and-mortar  cashierless  e-commerce  food  grocery  home-delivery  in-store  Kroger  new_businesses  physical_retail  rollouts  supermarkets  Wal-Mart  Whole_Foods 
7 weeks ago by jerryking

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