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Opinion | How Plato Foresaw Facebook’s Folly
Nov. 16, 2018 The New York Times | By Bret Stephens, Opinion Columnist

Technology promises to make easy things that, by their intrinsic nature, have to be hard......The story of the wildly exaggerated promises and damaging unintended consequences of technology isn’t exactly a new one. The real marvel is that it constantly seems to surprise us. Why?......Part of the reason is that we tend to forget that technology is only as good as the people who use it. .....It’s also true that Facebook and other Silicon Valley giants have sold themselves not so much as profit-seeking companies but as ideal-pursuing movements.....But the deeper reason that technology so often disappoints and betrays us is that it promises to make easy things that, by their intrinsic nature, have to be hard......Tweeting and trolling are easy. Mastering the arts of conversation and measured debate is hard. Texting is easy. Writing a proper letter is hard. Looking stuff up on Google is easy. Knowing what to search for in the first place is hard. Having a thousand friends on Facebook is easy. Maintaining six or seven close adult friendships over the space of many years is hard. Swiping right on Tinder is easy. Finding love — and staying in it — is hard.

That’s what Socrates (or Thamus) means when he deprecates the written word: It gives us an out. It creates the illusion that we can remain informed, and connected, even as we are spared the burdens of attentiveness, presence of mind and memory. That may seem quaint today. But how many of our personal, professional or national problems might be solved if we desisted from depending on shortcuts?... struck by how desperately Mark Zuckerberg and Sheryl Sandberg sought to massage and finesse — with consultants, lobbyists and technological patches — what amounted to a daunting if simple crisis of trust. As with love and grammar, acquiring and maintaining trust is hard. There are no workarounds.
arduous  Bret_Stephens  Facebook  Greek  op-ed  philosophy  pretense_of_knowledge  Socrates  technology  unintended_consequences  shortcuts  folly 
8 hours ago by jerryking

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