"At Nokia, informal mentoring begins as soon as someone steps into a new job. Typically, within a few days, the employee's manager will sit down and list all the people in the organization, no matter in what location, it would be useful for the employee to meet. This is a deeply ingrained cultural norm, which probably originated when Nokia was a smaller and simpler organization. The manager sits with the newcomer, just as her manager sat with her when she joined, and reviews what topics the newcomer should discuss with each person on the list and why establishing a relationship with him or her is important. It is then standard for the newcomer to actively set up meetings with the people on the list, even when it means traveling to other locations. The gift of time — in the form of hours spent on coaching and building networks — is seen as crucial to the collaborative culture at Nokia."