marketplaces   287

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The World’s Greatest Delivery Empire
I spend most of my time reading about the startup scene in the states (centered around San Francisco and in distant second, New York City) or Hollywood (Los Angeles).

Then you read a story like this and you’re reminded of the scale and density of countries like China and India, which makes these cities feel like a drop in the ocean.

“The math, and Meituan’s potential, can be dizzying. China’s urban areas have 2,426 people per square kilometer (6,283 per square mile), almost eight times the comparable U.S. population density. While the U.S. has 10 cities with 1 million or more people, China has 156. Deliveries in China cost about $1, compared with $5 in the U.S., iResearch says. Meituan retained about 63 percent of the country’s meal delivery market at the end of 2018, according to Bernstein Research, even as Alibaba spent billions over the previous several years to capture most of the rest.”
marketplaces  business  ecommerce 
april 2019 by christopherming
Shared scooters don't last long
Very interesting break down on scooter economics.

Makes you wish that you could break down data like this as it really helps with your analysis and your writing.
marketplaces  business 
march 2019 by christopherming
Li Jin on Twitter: "Thread: The best consumer marketplaces end up supply-constrained, because they tap into an incredible amount of demand. For instance, Airbnb, Lyft, and Uber have seemingly infinite demand since the product/market fit is so strong--and
But the most successful marketplaces didn’t start by solving supply problems. Homeowners likely weren’t thinking pre-Airbnb, “I have a spare room and need to monetize it,” or car owners pre-Lyft, “My car is unused all day, I want to get paid for driving it around.”
february 2019 by brokerchange
Inventiva – Online Marketplaces Must Go Beyond Sales To Experiences
A recent article by Inventiva looked to Brian Solis to discuss the needed evolution of a more complete ecommerce experience in marketplaces, in order to remain competitive with the consumers and the merchants that they serve.
brian+solis  brian  solis  customer  experience  cx  market  report  marketplace  state  of  digital  marketplaces 
january 2019 by briansolis
Prime and punishment
A cautionary tale about how gnarly people can be to each other in a marketplace… in this case, Amazon. Hopefully our instructors won’t ever “rise” to this. That said, we might want to think about being more proactive in our systems to prevent bad behaviors.

Note: This is a somewhat long read. If you don’t want to invest the time… some key aspects.
•Amazon’s sellers have learned behavior to trigger Amazon to suspend their rival seller’s accounts including but not limited to:
•buying fake 5 star reviews - Amazon has escalated its war on fake reviews, sellers have realized that the most effective tactic is not buying them for yourself, but buying them for your competitors
•filing false intellectual property reports
•reclassifying listings in unrelated categories “They will go on the black market and purchase or rent seller accounts with special editing privileges and use them to change the color or description of their rival’s products so they get suspended for too many customers complaining about the item being “not as described.” They will exile their competitor’s listings to an unrelated category — say, move a product with a “Best Seller” badge in the office category to lawn care, taking the badge for themselves.”
•monkeying with trademark files at the patent office - “Scammers have effectively weaponized Amazon’s anti-counterfeiting program. Attacks have become so widespread that they’ve even pulled in the US Patent and Trademark Office, which recently posted a warning that people were making unauthorized changes through its electronic filing system, likely “part of a scheme to register the marks of others on third-party ’brand registries.’” Scammers had begun swapping out the email addresses on their rival’s trademark files, which can be done without a password, and using the new email to register their competitor’s brand with Amazon, gaining control of their listings. As Harris encountered, Amazon appears not to check whether a listing belongs to a brand already enrolled in brand registry.”
• Using offline adds: “Sellers will sometimes buy Google ads for their competitors for unrelated products — say, a dog food ad linking to a shampoo listing — so that Amazon’s algorithm sees the rate of clicks converting to sales drop and automatically demotes their product.”
•Once suspended, it is very difficult to get reinstated, so sellers are more worried about a case being opened on Amazon than in actual court, because it has direct & immediate revenue consequences
•This has given rise to a new occupation - those dedicated just to helping sellers clear their names and getting their accounts reinstated. The article highlights one such person who runs a 25-person company out of the den of her house.
amazon  marketplaces 
january 2019 by jonathanheron
Marketplaces and gateways for financial advisors – Schwab’s approach – Daily Fintech
I’ve been a fan of  Bill Winterberg and his FPPad channel. If Alexa is in your Christmas shopping cart, you should know that Bill is on Alexa for you to listen while putting on makeup or shaving in the morning. Just say “Alexa, enable FPPad”.
marketplaces  and  gateways 
december 2018 by marshallk
Predicting The Future Of Digital Marketplaces
"Competitive differentiation, buyer retention, buyer acquisition, and social media engagement and the four most common customer-facing challenges marketplaces face today. 39% of marketing execs say that differentiating from competitors is the greatest challenge, followed by buyer retention (32%), buyer acquisition (29%) and effective social media campaigns (29%) Further validation that today’s digital marketplaces are enabling greater digital transformation through personalization is found in just 22% of respondents said customer experience is a challenge."
business  featured  posts  technology  software  trends  &  concepts  altimeter  group  byline=louis  columbus  digital  marketplaces  ecommerce  forrester  google  cloud  platform  kahuna 
november 2018 by jonerp
Erik Wilde on Twitter: "for context: my claim here at @OReillySACon was that the winning #API marketplace will not be decided by search capabilities. instead, it will depend on its utility to provide meaningful and rich API context that devs and API manag
"for context: my claim here at @OReillySACon was that the winning #API marketplace will not be decided by search capabilities. instead, it will depend on its utility to provide meaningful and rich API context that devs and API managers need to decide which APIs to choose."
apis  marketplaces 
november 2018 by earth2marsh
As a partner at , I’m looking for that create behavior-changing experiences.…
marketplaces  from twitter_favs
october 2018 by sgerstenzang
Exclusive: Key EU lawmaker's plan to rein in online marketplaces a threat to Amazon
“To ensure fairness, the provider of the online intermediation service should not be allowed to disclose the data generated by the transactions of a business user to third parties for commercial purposes, including within their own corporate structure, without the consent of the business user.” Draft of a proposed EU law

- If passed, this could have significant ramifications for online marketplaces of all kinds. First, it is very unclear where the lines are; ie. when does the data belong to the merchant and when does it belong to the platform. Does a transaction start if a consumer searches for a specific brand, or does it start only after a purchase is made? If it starts at search, this could significantly reduce marketplaces ability to advertise effectively.
- Second, and maybe more importantly, marketplaces demand data in order to improve the overall consumer experience and to increase personalization. Requiring the permission of all the third-party services to collect data would add significant friction to the development process and could impair consumer service quality and overall growth.
- Of course, marketplaces would likely respond with commercial agreements that required data sharing in order to be on the marketplace. In cases where the marketplace is truly dominant or has monopoly control over access (as is the case with app stores), this would likely be highly effective. In cases where the marketplace is less dominant, the law may result in greater fragmentation and an increase in vertical integration.
shrinkingbundle  marketplaces 
october 2018 by shrinkingbundle

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