"the job of a manager is to be willing to have a hard conversation, anytime during the week with anyone anywhere.” -- Marc Hedlund

Another great presentation from inside Etsy about managing a devops flavoured operations team in a rapidly growing company. Lots of tips on people, processes, hiring and management in general. Some good insider details too about using Kanban successfully and using metrics (Etsy now have more than 280,000 individual metrics!) to make decisions.

Excellent post describing a Kanban-based agile software development process, implemented using Trello and Google docs.

emergent patterns for kanban for operations

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