emotionallabour   95

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Kindness, emotions and human relationships: The blind spot in public policy
There is growing recognition of the importance of human connection and relationships for individual and societal wellbeing. Values that were previously considered ‘out-of-scope’ – such as kindness, love and compassion – just might form part of the solution to some of our most intractable social problems. However, talking about kindness doesn’t fit easily within the rational, dispassionate, evidence based language of public policy. This is a challenge for many of us working within this current tradition.

We have found that talking about kindness in this context is profoundly uncomfortable and potentially highly disruptive. Having said that the report is strengthened by a clear consideration of the “strong arguments against kindness.” That balance is important. If we are asking others to be open to new and different ideas we must be equally aware of the counter arguments and the benefits we have gained from public policy and public services based on “the clean, hard lines of a contract.”
Policy  decision-making  kindness  userExperience  CarnegieTrust  Nov18  EmotionalLabour 
11 weeks ago by mattclack
Arlie Hochschild: Housework Isn't 'Emotional Labor' - The Atlantic
Arlie Hochschild: Emotional labor, as I introduced the term in The Managed Heart, is the work, for which you’re paid, which centrally involves trying to feel the right feeling for the job. This involves evoking and suppressing feelings. Some jobs require a lot of it, some a little of it. From the flight attendant whose job it is to be nicer than natural to the bill collector whose job it is to be, if necessary, harsher than natural, there are a variety of jobs that call for this. Teachers, nursing-home attendants, and child-care workers are examples. The point is that while you may also be doing physical labor and mental labor, you are crucially being hired and monitored for your capacity to manage and produce a feeling.
emotionalLabour  HochschildArlie  work  labour  housework 
november 2018 by petej
keep seeing people angry about ‘misuse’ of the term emotional labour so thought I would try and articulate some of the uses I see both within and outside of the canonical definition, what seems to be driving the expanded uses of the term and why they
keep seeing people angry about ‘misuse’ of the term emotional labour so thought I would try and articulate some of the uses I see both within and outside of the canonical definition, what seems to be driving the expanded uses of the term and why they might be important. THREAD!!!
emotionalLabour  work  labour  care 
august 2018 by petej
"Where's My Cut?": On Unpaid Emotional Labor - The Toast - The Toast
We are told frequently that women are more intuitive, more empathetic, more innately willing and able to offer succor and advice. How convenient that this cultural construct gives men an excuse to be emotionally lazy. How convenient that it casts feelings-based work as “an internal need, an aspiration, supposedly coming from the depths of our female character.”
emotionallabour  monkeytraining  genderroles 
may 2018 by mournjargon
The Women of Wages for Housework | The Nation
A new book edited by Silvia Federici and Arlen Austin helps  capture the excitement and ideas of a movement that had modest origins but spread around the world within several years.
labour  housework  gender  emotionallabour 
march 2018 by hypatia

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