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Twitter
RT : Customer Service Daily is Out! A Compilation of & Articles via Insight…
CX  CustServ  from twitter
yesterday by bjp2aol
Customer Service Daily
RT : Customer Service Daily is Out! A Compilation of & Articles via Insight…
CX  CustServ  from twitter
yesterday by bjp2aol
New to UX? Start HERE :)
Background reading to share w/others new to UX and/or CX
cx  ux  reading-list 
6 days ago by marysbutler
Twitter
Take a look👇if you’re a designer with the travel bug. ’s projects are always interesting.
CX  from twitter_favs
10 days ago by John-Dobbin
Here are the Experience Management Trends We’ll See in 2020
Just for the fun of it, I tried to count the number of times the word “experience” popped up in 2020 trend reports from some of the leading industry analysts. Without exaggeration, there were too many to count. And it wasn’t only because I singled out customer experience (CX) as a sub-topic.
Pocket  cx 
18 days ago by herewardshaw
Emotion and Motion: A Leading Animator on the Power of Storytelling
When the first images of the new Paddington film were released back in 2014, Paddington bear was met with mixed reactions.
Pocket  cx  service  design 
18 days ago by herewardshaw
What is the future of insurance? - Daily Fintech
Have we seen the future of insurance? No, unless you have conquered the whole space-time continuum thing, or yours is a parallax view of the insurance industry to come.
Pocket  cx  innovation  insurance 
22 days ago by herewardshaw

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