Motor Industry Code of Practice for Service and Repair

Our approved dealers and repairers are committed to an open, transparent and fair way of doing business. All garages that subscribe to the Code have committed to:

honest and fair services
open and transparent pricing
completing work as agreed
invoices that match quoted prices
competent and conscientious staff
a straightforward, swift complaints procedure

The Motor Codes Advisory and Conciliation Service will offer free impartial advice, for further information you can visit their website at www.motorcodes.co.uk or call their Consumer Advice Line: 0800 6920825.

The national charity Rethink Mental Illness has made an official complaint to the broadcasting regular Ofcom, after Channel 4 aired the views of an evangelical Christian, claiming mental illness is a ‘behavioral problem, rooted in pride, self-centeredness and self-pity’.

Appearing on 4thought.tv on Wednesday 25 April, Malcolm Bowden claimed that depression and other mental illnesses are a ‘behavioral problem, rooted in pride, self-centeredness and self-pity’ and that ‘true Christians should not be depressed’.

Disgraceful and unacceptable.

Complaining effectively can make your life better, but we often resort to anger and other poor methods of voicing our opinions. Master complainer Guy Winch, author of The Squeaky Wheel, has an easy way of making your complaints more effective: make a complaint sandwich. Meg Selig, writing for Psychology Today, explains: More »

Seth Godin's new ebook has links to Amazon (to buy some books) and so the Apple store won't sell it.

mostly employees complains

When you live in an apartment building with other people, you're bound to encounter at least one tenant who is a bit noisier than the rest. Whether it's excessively loud music, lovemaking, or whatever, here's how to approach the situation without being an equally obnoxious neighbor. More »

Right now, Wikipedia is busy asking for donations to stay afloat. Here’s a thought. If it wants donations, maybe open things up so that outsiders feel like they can contribute expert knowledge without wasting their time.