Usability   155852

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System Usability Scale (SUS) | Usability.gov
The System Usability Scale (SUS) provides a “quick and dirty”, reliable tool for measuring the usability.   It consists of a 10 item questionnaire with five response options for respondents; from Strongly agree to Strongly disagree.  Originally created by John Brooke in 1986, it allows you to evaluate a wide variety of products and services, including hardware, software, mobile devices, websites and applications.  
usability  ux  tools 
2 days ago by rmohns
How to Measure UX with Google HEART Framework
Google HEART framework helps you measure the quality of user experience and the progress towards key goals and product-related decisions.
guidelines  measurement  ux  usability  framework  tools 
3 days ago by robknight
Hotjar - Heatmaps, Visitor Recordings, Conversion Funnels, Form Analytics, Feedback Polls and Surveys in One Platform
Hotjar is a new and easy way to truly understand your web and mobile site visitors. Find your hottest opportunities for growth today.
hotjar  analytics  usability  heatmap  recording  feedback  funnel  surveys 
4 days ago by fjordaan
What the Failure of New Coke Can Teach Us About User Research And Design · An A List Apart Article
For the purposes of designing and researching digital services and websites, the point is that people can behave differently in user research than they do in real life. We need to be conscious of the way we design and run user research sessions and the way we interpret the results to take real-life behavior into account—and avoid interpretations that lead to a lot of unnecessary work and a negative impact on the user experience.
development  research  usability  ux  webdesign 
5 days ago by jayfree

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