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Sales CRM | Customer Relationship Management Software | PipelineDeals
Customized buying journey / Milestones. reviewed by Selling Tools
yesterday by RickS.
“Customer experience is only as good as your weakest link” – talking retail with SAP Hybris - by @jonerp
"Customer experience is easily broken. But will AI, voice and bots make a difference? Not if we take a "tools will save us" mentality, says Bernard Chung of SAP Hybris."
crm  and  customer  experience  e-commerce  identity  retail  the  omni-channel 
3 days ago by jonerp
Two takes on conversational computing and the limits of AI - by @philww
"Visits to conversational computing vendors Tact and Apttus highlighted five lessons on the limits of AI and how to overcome them in B2B enterprise applications."
crm  and  customer  experience  machine  intelligence  ai  productivity 
6 days ago by jonerp
More than 1,600 child care locations are using ChildCareCRM® around the world
crm  education  software  ml  USA 
9 days ago by shalmaneser
With integrated CRM, projects, billing, help desk, reporting and collaboration, WORK[etc] is the single cloud computing platform. This means just one software solution for your entire business.
crm  projects  collaboration 
9 days ago by dmedme
OOW17 – Larry with nuance, contextualizing Oracle OpenWorld’s key messaging - by @denispombriant
"Larry Ellison’s recent Oracle OpenWorld performance must be viewed in the context of a longer history in which he was for cloud computing before he was against it. And before he knew it."
cloud  platforms  -  infrastructure  and  architecture  crm  customer  experience  digital  transformation  frictionless  enterprise  oow17 
9 days ago by jonerp

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