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As AI floods the market, which chatbots deliver the best ROI for enterprises? | ZDNet
A recent report shows that AI and chatbots can bring a huge ROI (return on investment) for the enterprise. But which solution should you choose?
bots  chatbots  report 
yesterday by jorgebarba
How Chatbots Can Transform Your Business | PCMag.com
Chatbots can add a dash of conversational artificial intelligence (AI) to your business across customer support, accounting and expense management, e-commerce, and beyond.
bots  chatbots 
2 days ago by jorgebarba
When Machines Learn to Lie - Future of work
We are increasingly viewing and treating machines as humans, which is undermining our own biological abilities. Just because machines exhibit some characteristics of thinking (the ability to drive a car, approve/ reject our loans, enable our doctors to diagnose what ails us, to name few) that doesn’t make them human beings. Humans are complex, emotional, and relationship-driven. We have a fear/ respect for society and make irrational decisions (to err is human), whereas machines are trained to utilize massive quantities of data and they’re perfect (almost) at picking up on the subtle patterns these data contain. I doubt many of us would be okay if a robot did irrational things that we never dreamed of. Would you be pleased to find out your trusty robot was actually a liar?
ai  bots  fail 
4 days ago by dancall
Gartner Releases "Hype Cycle for the Digital Workplace, 2017"
Digital business execution is requiring more frequent and complex decision making, continuous problem solving and rapid pattern recognition, all of which require workforce digital dexterity. In most organizations, however, responsibility for helping employees develop the desire and ability to exploit a wide range of transformative technologies — highlighted in the Gartner, Inc. Hype Cycle for Digital Workplace, 2017 — does not have to rest with any group or individual.
future  trends  augmented-reality  vr  im  bots  fail  voice 
4 days ago by dancall

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