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Several healthcare startups named as finalists for IBM Watson's AI competition 20181203
Several healthcare startups named as finalists for IBM Watson's AI competition December 03, 2018 | Danielle Brown | Business Intelligence
#hc  #startups  #list  #IBMWatson 
yesterday by phil_hendrix
Cool Vendors in CRM Customer Service and Support Gartner 20180508
Cool Vendors in CRM Customer Service and Support Published 8 May 2018 - ID G00355064 - 19 min read Customers choose and change engagement channels hoping for faster issue resolution. Application leaders supporting customer service must aggregate the interactions as they are happening in order to help agents anticipate customer needs. The Cool Vendors in this report can get them one step closer. Overview Key Findings Organizations seek to proactively engage customers with options for self-service as well as agent-based service. Agents and technicians want to be better informed by technology that correlates previous customer activity "in real time" (that is, not just yesterday's activity) across all channels. Organizations receive higher loyalty ratings while also reducing costs when they shorten the average handle time or time to repair metrics, even when doing this requires the customer to learn a new channel or technology. Aging workforce retirements and loss of experienced resources in favor of expected profitability have left organizations with a knowledge gap among customer-facing employees. It remains difficult to connect less experienced resources with the right human and digital guidance.
#startups  #customerengagement  #ai  #ml  +ZineOne 
15 days ago by phil_hendrix
Connecting the Dots: Lessons for Leadership in a Startup World: John Chambers, Diane Brady: 9780316486545: Amazon.com: Books
Connecting the Dots: Lessons for LSilicon Valley visionary John Chambers shares the lessons that transformed a dyslexic kid from West Virginia into one of the world's best business leaders and turned a simple router company into a global tech titan.

When Chambers joined Cisco in 1991, it was a company with 400 employees, a single product, and about $70 million in revenue. When he stepped down as CEO in 2015, he left a $47 billion tech giant that was the backbone of the internet and a leader in areas from cybersecurity to data center convergence. Along the way, he had acquired 180 companies and turned more than 10,000 employees into millionaires. Widely recognized as an innovator, an industry leader, and one of the world's best CEOs, Chambers has outlasted and outmaneuvered practically every rival that ever tried to take Cisco on--Nortel, Lucent, Alcatel, IBM, Dell, and Hewlett-Packard, to name a few.

Now Chambers is sharing his unique strategies for winning in a digital world. From his early lessons and struggles with dyslexia in West Virginia to his bold bets and battles with some of the biggest names in tech, Chambers gives readers a playbook on how to act before the market shifts, tap customers for strategy, partner for growth, build teams, and disrupt themselves. He also adapted those lessons to transform government, helping global leaders like French President Emmanuel Macron and Indian Prime Minister Narendra Modi to create new models for growth.

As CEO of JC2 Ventures, he's now investing in a new generation of game-changing startups by helping founders become great leaders and scale their companies.

Connecting the Dots is destined to become a business classic, providing hard-won insights and critical tools to thrive during the accelerating disruption of the digital age.eadership in a Startup World Hardcover – September 25, 2018
#startups  #leadership  #strategy  #enterprise  @JohnChambers 
16 days ago by phil_hendrix
The Playbook for Startups: Q&A With Former Cisco CEO John Chambers 20181121
The Playbook for Startups: Q&A With Former Cisco CEO John Chambers John Chambers’ new book examines the type of leadership style that will bring a company success. by Aysha Ashley HousehNovember 21, 2018 “A company or leader can’t be described as great until they have gone through a near-death experience and come back.” John Chambers, former CEO and executive chairman of Cisco and current CEO and founder of JC2 Ventures, once received this advice from a friend. That mindset helped Chambers guide Cisco out of crisis when the company’s stock crashed and business could have been lost. John Chambers’ new book, “Connecting the Dots: Lessons for Leadership in a Startup World” focuses on succeeding in a startup and digital world. In his book, “Connecting the Dots: Lessons for Leadership in a Startup World,” Chambers shares the strategies to succeed in a startup and digital world and how to adapt to the changes that come with the digital age. Chief Learning Officer editorial associate Aysha Ashley Househ spoke to Chambers about the lessons he’s learned from his successes and mistakes and his professional advice for navigating corporate setback
#startups  #strategy  #leadership  @JohnChambers 
16 days ago by phil_hendrix
The Experience Economy - SAP Acquires Qualtrics for $8B Ben Thompson 20181112
The Experience Economy Posted onMonday, November 12, 2018 The phrase “The Experience Economy”, like the worst sort of corporate speak, sounds less like a viable business plan than it does a discarded slogan for Las Vegas. Still, that was the explanation for SAP’s $8 billion acquisition for Qualtrics just days before the latter was set to IPO. View image on Twitter SAP ✔ @SAP We’re excited to join forces with @Qualtrics to power the experience economy. Together, we can now deliver the transformative potential of experience data + operational data to help organizations create breakthrough experiences and results. ªªhttp://sap.to/6015EBY5l ºº #XM #XOdata 200 6:58 PM - Nov 11, 2018 130 people are talking about this Twitter Ads info and privacy Personally, I quite prefer the phrase “Experience Management”; it places this move by SAP very much in line with the enterprise software provider’s history. SAP and ERP SAP was founded in 1972 by five former IBM employees, who a year later launched an accounting system called RF; the ‘R’, which would christen all of SAP’s products for decades, stood for “real-time.” The idea was that, by leveraging databases, companies could get a “real-time” view of the state of their company. Three years later the company launched a purchasing, inventory management, and invoice verification system called RM. Over the ensuing years more and more modules would be developed to cover more and more back office functions; in 1990 Gartner christened the term ERP — Enterprise Resource Planning — to describe integrated software systems that managed nearly all of a company’s assets, allowing for, yes, “real-time” reports on how the company was operating. It makes sense that this is where enterprise computing really took hold: the logistics of managing large multinational companies were daunting, the exact sort of challenge at which computers were particularly adept. And, conveniently enough, those large enterprises had the capability to pay for what were expensive, time-consuming, and error-prone software installations and ongoing maintenance. That these systems were almost completely internally focused makes sense as well: there was no Internet, which meant data had to be entered manually in a centralized location. Computers certainly made tedious bookkeeping much easier, but there were physical limits to just how much of the business could be managed.
#startups  #M&A  #survey  #CX  #CXM  +Qualtrics  +SAP  #unicorns 
4 weeks ago by phil_hendrix
These 100 Companies Are Leading the Way in A.I. | Fortune 20180108
These 100 Companies Are Leading the Way in A.I. CLICK TO ENLARGE THE GRAPHIC By NICOLAS RAPP and BRIAN O'KEEFE January 8, 2018 Whether you fear it or embrace it, the A.I. revolution is coming—and it promises to have an enormous impact on the world economy. PwC estimates that artificial intelligence could add $15.7 trillion to global GDP by 2030. That’s a gargantuan opportunity. To identify which private companies are set to make the most of it, research firm CB Insights recently released its 2018 “A.I. 100,” a list of the most promising A.I. startups globally (grouped by sector in the graphic above). They were chosen, from a pool of over 1,000 candidates, by CB Insights’ Mosaic algorithm, based on factors like investor quality and momentum. China’s Bytedance leads in funding with $3.1 billion, but 76 of the 100 startups are U.S.-based.
#ai  #applications  #verticals  #startups  #list  @CBI  #funding  #vc 
4 weeks ago by phil_hendrix
Shadow Churn: the scary ecommerce metric | Constructor 20181026
The scary metric ecommerce companies don’t like to talk about… OCTOBER 26, 2018  BY SHERICE JACOB It’s that time of year again—when costumed ghouls and ghosts haunt the streets in a relentless quest for treats. But there’s one metric that even these frightening specters can’t match—and it’s one that today’s ecommerce businesses are loathe to even mention: Shadow churn. The word “churn” alone probably sends a chill up your spine. In the ecommerce context churn typically means a previously engaged customer who hasn’t purchased anything in, say, twelve months. Or worse, a customer who hasn’t visited your site in that time span. Churn is a strong contrast to metrics like customer lifetime value, conversion rate, average order value—those all ring a resplendent tone in any site owner’s ear. But even churn is something that ecommerce businesses understand, measure and deal with the best they can. Of course, in terms of numbers, the lower the better where churn is concerned, but what exactly is shadow churn?
#ecommerce  #search  #startups  #ai  #application  +Constructor 
4 weeks ago by phil_hendrix
Could data costs kill your AI startup VentureBeat 20181110
Could data costs kill your AI startup? IVY NGUYEN, ZETTA VENTURE PARTNERS@ABCDEFGHIVYNOVEMBER 10, 2018 12:10 PM GUEST Image Credit: Jirapong Manustrong / Shutterstock MOST READ PlayStation rides roughshod over other gaming brands for October TV ad spend Madrid Noir: Prologue is a Pixar-like love letter to Spain’s capital Could data costs kill your AI startup? How universities should teach blockchain Crypto panel: How blockchain startups are disrupting big industries UPCOMING EVENTS BLUEPRINT:Mar. 26 - 28 GamesBeat Summit:April 23 - 24 Data gives AI startups a defensive moat: The more data the startup collects to train an AI model, the better that model will perform, making it difficult for a new entrant to catch up. That data does not come for free, however, and many AI startups see their margins eroded by this additional cost. You might hope to spend less on data as your models improve over time, but it’s unclear how to predict when that will happen and to what degree, making it difficult to model your future growth. Unlike software startups where product development is buried under research and development costs in the P&L, AI startups should account for data costs as part of the cost of goods sold (COGS). Thinking about data as COGS instead of as R&D costs will help you identify opportunities for scaling up and driving costs down to increase your margins.
#ai  #data  #cost  #hurdles  #critique  #startups  #A+ 
4 weeks ago by phil_hendrix
Marketing Science Trends Changing The Game 20180917
Marketing Science Trends Changing The Game BY CHRIS YOUNGERSEP 17, 2018, 05:00AM PST TAGS: OPINION TECHNOLOGY For the world at large 1961 was a big year. Yuri Gagarin became the first human to travel into space, the US established the Peace Corps and Disney released its first live-action musical film, “Babes in Toyland.” Yet among these accomplishments, one event should stand out to marketers in particular: the introduction of the term “marketing science.” Marketing science is the use of data, analytics and scientific processes to fuel marketing decisions, combining quantitative metrics with a qualitative, human-powered approach to marketing. The term was first established in 1961 through the founding of the Marketing Science Institute, a nonprofit that funds academic research in the field. Since that time, marketing science has evolved to incorporate new technologies and practical uses, such as pulling data from social speech to understand consumer interests and using browser history to map out a clear customer journey. With these insights at their fingertips, marketers can more accurately target consumers and build more personalized messaging at scale. Still, the question remains: How will marketing science continue to grow, especially now that technologies are advancing at a rapid rate and data is more accessible than ever before? Here are three marketing science innovations that are expected to change the game for marketers going forward.
#analytics  #marketing  #applications  #startups  #vendors  #location 
5 weeks ago by phil_hendrix
AI Innovators: Meet the World’s Brightest Minds | NVIDIA
MEET THE AI INNOVATORS. Get to know the faces behind the breakthroughs.
#ai  #startups  #innovators  +NVIDIA  #list 
5 weeks ago by phil_hendrix
The Growth Handbook Intercom 201810
The Growth Handbook is a collection of tested frameworks and invaluable lessons from industry leaders who have grown businesses from $0 to many billions in revenue, including Intercom, Intuit, Slack, Duolingo, Atlassian, Pinterest and more. You’ll learn: How to pinpoint your product’s magic moment – and ensure users experience it as quickly as possible Why retention is the most powerful growth lever your business can pull The do’s and don’ts of growth experiments and the metrics you’ll need to measure their success Actionable advice for driving word of mouth from your most influential users
#marketing  #startups  #growth  #acquisition  #engagement  #retention  @Intercom  #A+ 
5 weeks ago by phil_hendrix
Cool Vendors in Analytics Gartner 20180525
Cool Vendors in Analytics Published 25 May 2018 - ID G00355584 - 15 min read Data and analytics leaders often focus on self-service solutions that enable analytic users to search for patterns and relationships in their data. New products offer a better approach: context-sensitive notification of automatically identified insights to more users based on more diverse datasets. Overview Key Findings Organizations are under continual pressure to improve their use of data and analytics (59% of IT leaders identified data science and analytics as a top 3 area of investment for their organization over the next 12 months). Traditional business analysts remain the dominant user of analytic tools. However, the potential to augment current analytic capabilities — based on intuitive interfaces and embedded machine learning to increase the productivity of established users and the adoption of analytics by new groups — will significantly extend the breadth and depth of analytics throughout organizations. The analytic software market remains fragmented, with innovative capabilities emerging from small vendors faster than they can be duplicated by established competitors. This fragmented market is driving the continued proliferation of disparate tools across organizations
#analytics  #startups  #list  #innovative  @Gartner  #A+ 
5 weeks ago by phil_hendrix
Lean Startup Conference Las Vegas 20181114
Lean Startup Conference 2018 Nov 14 - 16, 2018 Zappos Campus, Downtown Las Vegas
#innovation  #startups  #conference  #lean 
6 weeks ago by phil_hendrix
Amazon.com: Blitzscaling: The Lightning-Fast Path to Building Massively Valuable Companies eBook: Reid Hoffman, Chris Yeh, Bill Gates: Kindle Store
Blitzscaling: The Lightning-Fast Path to Building Massively Valuable Companies Kindle Edition by Reid Hoffman (Author), Chris Yeh (Author), Bill Gates (Foreword)
#growth  #innovation  #strategy  #startups  @ReidHoffman  +LinkedIn 
6 weeks ago by phil_hendrix
Wealth Management’s Use of AI: Humans and Machines Happy Together? Aite Group 20180911
Wealth Management’s Use of AI: Humans and Machines Happy Together? AI in wealth management is gearing up, and the first leg of the AI journey is data. By Denise Valentine Boston, September 11, 2018 – At the core of the investing and wealth world is the financial advisor who builds a close working relationship with the client. This middleman works hand in hand with technology, and new tools must evolve in conjunction with this human and purposeful guide. Can artificial intelligence increase speed to market and firm profitability, and improve the service offering, advisor-client relationships, and ultimately client outcomes? Based on Aite Group interviews conducted in July and August 2018 with executives at U.S. and Japanese broker-dealers and wirehouses, and at large U.S. RIA firms, this report overviews the status of AI in wealth management and includes a detailed case study of Morgan Stanley’s Next Best Action. This 35-page Impact Note contains two figures and four tables. Clients of Aite Group’s Wealth Management service can download this report, the corresponding charts, and the Executive Impact Deck. This report mentions Avaloq, Adobe Analytics, Blue Prism, Celonis, DataRobot, Digital Reasoning, Envestnet Yodlee, Fidelity Labs, Giant Oak, Google Cloud, Grapevine6, IBM, Indico Data Solutions, Infosys, Kore.ai Bots, Kryon Systems, Legal Robot, Loop AI Labs, Lucid, Lucidworks, Morgan Stanley, Morningstar, Narrative Science, NexJ Systems, OpenText, Pegasystems, Personetics Technologies, Salesforce, Sapient Consulting, SAS Software, SEI, SenseTime, Simplify.ai, Socure, Thomson Reuters Corporation, UiPath, Veritone, VoiceSense, and x.ai.
#ai  #fintech  #applications  #vendor  #analystreport  #comparison  #list  #startups 
6 weeks ago by phil_hendrix
Billion Dollars Or Bust: A Scorecard Of Whether 75 Promising Startups Became Unicorns
Billion Dollars Or Bust: A Scorecard Of Whether 75 Promising Startups Became Unicorns Biz Carson Forbes Staff A sk DoorDash CEO and cofounder Tony Xu how his restaurant delivery startup was able to raise nearly $1 billion at over a $4 billion valuation, just three years after he could only attract $60 million in funding (at a $600 million valuation), and he just laughs. “The best way to fundraise is to build a good business because everything else is out of your control,” says Xu, 34. “I wish I had a magic wand that says ‘Investors, do this!’ and then they do it, but that’s not how it works.” Xu and his DoorDash are graduates of Forbes' Class of 2015 Next Billion Dollar Startups, our annual list of 25 private companies we think are on their way to achieving unicorn status. In DoorDash’s case, the firm had to overcome waning investor interest in the crowded food-delivery space and expand beyond restaurants, like its deal with Walmart to deliver groceries. Three years later, DoorDash’s total funding now stands at $978 million, of which $785 million was locked in this year. “Capital is accruing to the winners,” says a triumphant Xu. San Francisco’s DoorDash is one of the biggest success stories among the Next Billion-Dollar Startups, we have selected over the last four years with the help of Chapel Hill, North Carolina venture firm TrueBridge, which evaluates hundreds of candidates based on revenues, operating strategies and competitive challenges.  Considering that the vast majority of venture-backed firms fail, a full one-third of the startups on our list have already gone on to reach or surpass the $1 billion valuation mark either via new funding rounds, like DoorDash, acquisitions or initial public offerings. From the initial 25 companies on our 2015 list, nine are now unicorns and most of those companies passed the billion-dollar mark in 2017, a heady year for the stock market and for tech valuations. According to Pitchbook data, 34 US-based companies reached unicorn valuations in 2017. So far this year some 27 startups became worth $1 billion as of August 1. “I think what you’re seeing is a reflection of how much potential there still is and how many new incredible ideas there are,” says Thumbtack CEO Marco Zappacosta, 33, whose services marketplace company debuted on the 2015 list and grew into an unicorn later that year. In addition to Thumbtack, other Next Billion-Dollar Startups that have become unicorns include Opendoor, a new online real estate marketplace, and Procore, a maker of software for the construction industry.
#startups  #list 
7 weeks ago by phil_hendrix
The silent shapers of healthcare services McKinsey 201810
The silent shapers of healthcare services By Neha Patel; Lisa Foo; and Saum Sutaria, MD Article Actions Share this article on LinkedIn Share this article on Twitter Share this article on Facebook Email this article Print this article Download this article The US healthcare services industry is at a tipping point, but who—or what—is driving the undercurrents of change? Over the past five years, institutional investors have been quietly shaping parts of the healthcare industry. Private equity (PE) investors, for example, have begun to consolidate several markets, including ambulatory surgery, hospitalist staffing, and home health, undertaking more than $50 billion in total transactions. Institutional investors’ focus on healthcare services—healthcare delivery and its enablers—is likely to continue, given industry trends. Ongoing growth in health expenditures, the degree of medical waste, and industry fragmentation signal high upside potential. Furthermore, the impact on the industry could be even greater in coming years. Institutional investors have been learning from their experience and will likely be using those lessons as they inject hundreds of billions in capital into healthcare in the next five years. These new investments have the potential to drive structural shifts in ways that are more direct and proactive than have been used before. Health systems must decide how they want to respond—inaction is no longer an option. As they consider their responses, the systems need to answer two questions: Do they want to shape the industry on their own or alongside the institutional investors? And, how can they transform their business models to be sustainable as the industry evolves?
#hc  #innovation  #startups  #VCs  #investment  @McKinsey  VCs  healthcare  Innovative 
7 weeks ago by phil_hendrix
The Next Billion-Dollar Startups Forbes 20181015
Where are the next unicorns? They’re coming from a wide range of industries—from esports and online education, to trucking and 3-D printing, to luggage and shoes.
To compile our annual list of the Next Billion-Dollar Startups, we teamed up with TrueBridge Capital Partners to ask nearly 200 venture capital firms to nominate the companies they thought were most likely to become unicorns. We narrowed down the field from over 100 businesses to the 25 below by looking at revenue, funding and their most recent valuation. They’re presented in alphabetical order.
#startups  #analytics  #ML  #list  #hc  #others  #2018 
7 weeks ago by phil_hendrix

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